Update

The update of the UPM-X application needs to be performed by your ServiceNow admin and takes around 10-15 minutes. It is a complete, hands-free update and needs to be performed on all installed instances.

👍

Updates will appear automatically

The update is available automatically on your instance and can be installed anytime by a ServiceNow admin.

❗️

No Trial update

Updates of trial installations are not supported by ServiceNow.

Update UPM-X

  1. Navigate to System Applications > All Available Applications > All.
  1. Search for the UPM-X.
  2. Choose the version you want to update to and select Update. The application will automatically update on your instance.

🚧

User Acceptance Test

Local configuration should be unaffected by updates. However, it is recommended to have a short User Acceptance Test to ensure your UPM-X configuration is exactly the same.