Update

The update of the UPM-X application needs to be performed by your ServiceNow admin and takes around 10-15 minutes. It is a complete, hands-free update and needs to be performed on all installed instances.

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Updates will appear automatically
The update is available automatically on your instance and can be installed anytime by a ServiceNow admin.

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No Trial update
Updates of trial installations are not supported by ServiceNow.

Update UPM-X

Navigate to System Applications > All Available Applications > All.

Search for the UPM-X.
Choose the version you want to update to and select Update. The application will automatically update on your instance.

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User Acceptance Test
Local configuration should be unaffected by updates. However, it is recommended to have a short User Acceptance Test to ensure your UPM-X configuration is exactly the same.

Updated about 2 years ago